Help articles
General
Story Loot kits: downloading and how long links lastStory Loot kits are delivered as download links in your order email.
## Download them right away
Please save your kits …Accessing your courseCourses are delivered through our online classroom.
## Log in
https://learn.nicheraiders.com/login
Use the email addres…Getting a receipt or invoiceEvery order sends an automatic receipt to the email used at checkout, from our store or payment processor.
## Find your…Refund policyAll of our products are digital and you get instant access on purchase, so **all sales are final and we do not offer ref…Using a different email addressYour purchases are tied to the email address used at checkout.
## Bought with an old or work address
Open a ticket from…I never got my download or access emailNinety percent of the time the email arrived but landed somewhere unexpected. Try these in order.
## 1. Search, do not …Installing and using Cowork pluginsOur plugins run inside Claude Cowork. If you have never installed one before, start with the free step by step guide.
#…Payment plansSome higher priced products can be bought on a payment plan.
## How it works
You choose your plan at checkout, your car…How our support worksWhat to expect when you contact us.
## Opening a ticket
Use the form here:
https://support.nicheraiders.com/ticket-new.…Where to find everything you have purchasedEverything you buy from Niche Raiders is delivered to the email address you used at checkout. Where it lives depends on …Extended licenses explained (and how to upgrade)Some products come with a standard personal license, with an extended license available as an upgrade.
## Standard lice…Story Engine: getting started and license renewalsStory Engine is our genre based story generation toolkit, and it runs as a plugin inside Claude Cowork.
## Getting star…Joining the communityOur community is where authors share what is working, ask questions and get support from other writers.
## Joining
Your…Killer Royalties and Cozy Royalties accessKiller Royalties and Cozy Royalties are hosted in their own members areas.
## Your access details
The link and login de…Product updates and new versionsWe improve our products regularly, and updates to something you already own are free.
## How to get the latest version
…Which product is right for me?Not sure which of our products fits what you are working on? Ask us before you buy.
## Open a pre-sales ticket
https://…